Contact Us Teacher's Manual

Contact Us Teacher's Manual

作者:Lockwood, Jane/ Mccarthy, Hayley, 出版社:出版社:, 出版日期:3920-01-01

定價 373 元, 最低 106 元起... Amazon CanadaAmazon United Kingdom 完整列出比價資訊...

商品條碼:9780521178587 , ISBN:0521178584
分類標籤: Subjects » Books » Reference » Education » Nonfiction

 

內容簡介

Contact Us Teacher's Manual
Contact US! has been carefully developed to meet the needs of call center agents who require communication training.

The course consists of 10 units with a total of about 100 hours of motivating and highly relevant training material. Units have been designed in a way that allows trainers to select materials flexibly from the book according to the needs of learners.
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